Desktop Support Analyst Charlotte, NC

Digital Technology Solutions
Charlotte, NC
25 Nov 2024

Vacancy expired!

DTS is looking for experienced Technical Support Analyst for a Direct Client position based in Charlotte,NC. Candidate interested in either location should apply.

No third party C2C allowed. Candidates have to work directly with us on our W-2.

Responsibilities
  • This person must have experience supporting executives in a business professional environment and have Office 365, Active Directory, SCCM, basic MAC support skills and Tier 2 or Tier 3 support experience to resolve any end user computing issues coming through the ServiceNow Ticketing System.
  • This person will handle complex issues and also help to image laptops and deploy/hook up new hire equipment (monitors, docks, etc.).
  • Knowledge of: operating systems and utilities; networking; memory structure; buffers and registers; testing equipment; network application interfaces; hardware and software interfacing; operational needs regarding data communications; user needs analysis; data storage and security; agency rules/regulations and policies/procedures computer hardware and software; applications and user systems; peripherals; computer assembly.

DTS offers excellent compensation package. Please send your resume to:

Contact :

Shivam Gupta