Dispatch Assistant ( Gastonia, NC)

Job Title: Entry-Level Dispatch Assistant Location: Gastonia, NC Company: Highways & Skyways Transportation LLC

About Us: Highways & Skyways Transportation LLC is a trusted regional carrier committed to dependable freight solutions and superior service. We keep commerce moving throughout the Southeast and beyond by combining technology with a personal touch.

Position Overview: We’re looking for a motivated and detail-oriented Entry-Level Dispatch Assistant to support our Transportation Operations Manager and dispatch team. You’ll play a vital role in helping our drivers stay on schedule and ensuring smooth daily operations in a fast-paced logistics environment.

Schedule:

Full-Time (40 hours/week)

Monday – Friday, 8:00 AM – 5:00 PM

On-site Only

Compensation:

Pay: Based on experience

Benefits Include:

o 401 (k) with company match

o Health, Dental, and Vision Insurance

o Paid Time Off (PTO)

Key Responsibilities:

Make outbound calls to secure freight loads and confirm delivery appointments

Answer incoming calls and provide excellent customer service

Assist with route planning and driver scheduling

Track and update load statuses using dispatch software

Communicate effectively with drivers, brokers, and customers

Maintain organized records of shipping documentation and call logs

Support problem-solving efforts for delays or last-minute changes

Qualifications:

Strong communication and interpersonal skills (written and verbal)

Ability to stay organized and multitask under pressure

Basic computer proficiency; experience with dispatch/logistics systems a plus

High school diploma or equivalent

Interest in pursuing a career in transportation or logistics

Why Join Us?

On-the-job training with industry professionals

Room for advancement within a growing company

Positive team atmosphere where every voice matters

Contact Information: Have questions? Please call Sonja at 980-266-9567 or email sanderson@gohighways.com.

Apply: https://highwaysandskywaystransportation.peopleasetalent.com/careers