Document Controller

Description Robert Half is seeking a highly organized and detail-oriented Document Specialist/ Document Controller to join our team. The ideal candidate will excel at creating, formatting, and maintaining a wide range of documents, reports, spreadsheets, and presentations. They will also be proficient in document transcription files accurately, converting documents to house style, troubleshooting software issues, and interpreting complex briefs from fee earners. Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications. Please include any relevant certifications or training in document production and technical skills.Key Responsibilities:Document Creation and Formatting:

Create, format, and update a variety of documents, reports, spreadsheets, and presentations.

Adhere to the organization's house style and templates.

Ensure accuracy and consistency in all documents produced.

Transcription:

Accurately transcribe audio files, demonstrating solid typing skills.

Maintain a high level of accuracy and efficiency in transcription tasks.

Document Conversion:

Convert documents across various packages into the organization's house style.

Utilize firm templates, styles, and schemes for consistency.

Troubleshooting:

Identify and address textual, graphic, and printing issues across all software packages.

Seek solutions to software-related problems and escalate issues when necessary.

Fee Earner Support:

Interpret complex briefs from fee earners and produce documents within specified deadlines.

Seek clarification when necessary to ensure accurate results.

Creative Presentations:

Support creative presentation requests in PowerPoint, following template guidelines.

Ensure visually appealing and professional presentations.

Prooing and Quality Checking:

Thoroughly proo and quality-check all work to ensure accuracy and high standards.

Verify that edits are logically and grammatically sound.

Adherence to Working Practices:

Follow established working practices for the department.

Maintain excellent organizational skills to manage tasks and deadlines effectively.

Technical Skills and Troubleshooting:

Ensure own technical skills are up-to-date, including a deep understanding of the firm's global document templates.

Troubleshoot document technical issues, including using clean-up software such as DocXTool, and perform "health checks" on documents as required.

Assist fee earners and other internal clients with technical queries in all relevant software packages via telephone, proxy services, or email.

Requirements

Key Requirements:Document Production Experience:

Previous document production experience in a legal environment or advanced Microsoft Word skills gained in a document production role in other sectors.

Technical Proficiency:

An advanced level of skill in all Microsoft Office packages, with a particular emphasis on Microsoft Word.

Proven experience in leading project teams related to document production.

Problem-Solving and Troubleshooting:

Demonstrated problem-solving and troubleshooting skills, especially in resolving technical issues related to document production.

Flexibility and Proactivity:

A flexible and proactive approach to work, with a willingness to challenge and improve existing processes.

Commitment to Personal Development:

A commitment to personal and professional development, showing a continuous desire to learn and grow.

Teamwork and Communication:

Proven ability to work effectively within teams and collaborate with stakeholders at all levels of the organization.

Strong written and oral communication skills.

Resilience and Composure:

Demonstrated resilience and the ability to remain calm and effective under pressure.

Positive Attitude:

A positive and enthusiastic attitude toward work and challenges.

Independent Decision-Making:

Proven independence and maturity in decision-making, especially in complex document-related tasks.

Customer Service Skills:

Excellent customer service skills when dealing with internal clients and meeting their document-related needs.

Continuous Improvement Focus:

Experience working in an environment with a focus on continuous improvement, aiming to enhance efficiency and quality.

Desirable Skill (if applicable):

Proficiency in foreign languages is highly desirable.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .