Engineering Quality Leader

As a Senior Product Quality Leader within the Product Quality NA department, you will be responsible for guiding vehicle product quality investigations to resolve customer truck issues for select global and domestic products. This demands high levels of product knowledge, problem solving, & ability to work with global colleagues across the engineering, production, purchasing & field service network. Focus will include Legacy Technologies, as well as emerging such as Battery Electric, and P6700.

ResponsibilitiesEvaluating product performance drivers for assigned products domestically and in regions outside of USMCA through a data driven approach.Performing pre-investigation of field quality issues, through use of enhanced analytics.Prioritizing quality actions inside company to achieve committed quality targets for assigned products (P6700 and Emerging Technologies (BEV)).Recommending appropriate quality solving tool for an identified field issue.Being accountable for supporting Market Quality Report (MQR) / Dealer Quality Report (DQR) once issued for assigned product.Leading quality solving activities with cross functional support for quality issues that require an enhanced / urgent focus.Ensuring communication on product quality for Brand across the organization / regions outside of USMCA.Lead and/or support, when necessary, Quality Action Groups for new technologies supporting the smooth transition from project to serial production.Clear communication and reporting on product quality or on customer satisfaction within the company.Assisting Regional Service Managers in investigations of complex problems.Cross-functional team leadership or project management experience.Judgement abilities for prioritizing issues adding value for both customer and brand.