Facility Manager

Position SummaryThe Facility Manager owns full operational and financial performance of the Asheville branch. This role is accountable for branch P&L, inventory integrity, safety, staffing, and customer experience. The position replaces an interim management arrangement; we are seeking a permanent leader who can stabilize operations quickly and drive measurable improvement in margin, throughput, and working capital efficiency.Key ResponsibilitiesBranch P&L & Financial PerformanceOwn branch revenue, gross margin, and operating expense targets; report monthly against budgetManage controllable costs: labor hours, overtime, freight, shrink, supplies, and equipment maintenanceSupport pricing discipline at the counter and on quotes within company margin guidelinesOperations & InventoryDirect daily warehouse operations: receiving, put-away, picking, staging, cutting/processing, and loadingMaintain inventory accuracy through cycle counts and shrink controls; manage slow-moving and obsolete stockCoordinate replenishment with purchasing; flag stockouts and overstock positions affecting working capitalSafety & ComplianceEnforce OSHA-compliant safety practices for forklift, overhead crane/hoist, saw, and material-handling operationsLead incident reporting, corrective actions, and recurring safety training; target zero recordablesMaintain facility, equipment, and fleet inspection and maintenance schedulesTeam LeadershipHire, train, schedule, and develop warehouse, counter, and delivery staffSet clear performance expectations; conduct reviews and address performance issues directlyBuild bench depth so the branch operates without single-person dependenciesCustomer Service & Sales SupportEnsure fast, accurate will-call and counter service; resolve order discrepancies and quality claimsPartner with business development and inside sales on quotes, lead times, and key account serviceManage delivery scheduling and routing for on-time, damage-free deliveryLogistics & FacilityOversee delivery fleet utilization, DOT compliance, and driver performanceMaintain facility condition, yard organization, and security