Field installation manager

Field Installation Manager

job title: Field installation manager

Vista Installations is a family owned, millwork installation company that is partnered with Lowe's Home Improvement. We are seeking to add a Field Installation Manager to our team. This role will primarily cover the Winston Salem, Greensboro area

Primary Responsibilities:

-Manage all installation crews and provide assistance and instructions to crews, as necessary.

-Work with the Recruitment and Development Director to ensure target levels of production of recruiting installers.

-Manage the process, reporting and resolution of Work Orders and any other escalated issues to ensure customer satisfaction in accordance with company standards.

-Schedule and perform site visits, visiting each crew at least biweekly.

-Schedule store visits to meet with Lowes employees, visit each store at least monthly.

-Display a sense of urgency to address and satisfy customer issues.

-Manage warehouse staff to ensure all product is delivered and staged as necessary and create Purchase orders for needed supplies in advance.

Qualifications:

-1- 5 years of experience managing installation or construction crews.

-Window and door installation experience preferred.

-Ability to pass a background check.

-Valid driver's license.

Job Type: Full-time

Benefits:

-Health insurance

-Paid time off