Field Service Tech

CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency.

CompuCom enables our clients to focus on what matters most – their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to the following IT Field Services Technician role:

The IT Field Services Technician will be supporting over 50 client sites, over 750 clients and their computer equipment. Technicians are responsible for supporting the configuration, hardware/software support, of our clients, computer or computer-related equipment and components. As a Field Technician, your role will include providing technical support for our financial retail client, allowing them to experience the best support available within the industry.

The candidate shall be a self-starter, have exceptional customer service skills and ability to use communication as an expansive tool to achieve a perfect client experience. The candidate must conduct their efforts in a professional, businesslike manner and effectively communicate, as well as provide continuous quality in their daily task achievements. The candidate will be self-motivated with superior time management skills, with the capability to complete projects ahead of schedule. Candidate will support clients day to day break/fix and IT problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate will be consistent with documentation, tracking and monitoring issues, providing notes and feedback as well as make in-field decisions for a positive result.

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.