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- Co-ordinate effectively with all the support groups and sub-systems to ensure prompt evaluation of a situation, and efficient resolution in a production Hadoop environment
- Support specialist must perform initial triage, identify immediate solution and permanent fix based on the root cause analysis
- Understand, monitor and evaluate production Hadoop job streams in support of Bank Operations
- Experience on L1,L2 & L3 level support is a must
- 3-6 yrs of Hadoop experience and troubleshooting in Production support capacity
- Monitor & Evaluate Hadoop Platform health & alerts; Ensure the Hadoop Platform & Services 100% availability
- Work well with the Application customer groups, educate the customers and proactively manage expectations
- Gather information related to issues or situations, do research and identify the root cause
- Provide immediate solutions as well as permanent preventative measures to ensure zero re-occurrence of the issues at hand
- Ability to perform data analysis, profiling and answer customer's inquiries
- Ability to efficiently handle multiple tasks in high pressure situations
- Ability to effectively communicate status of issues and areas of opportunity for process/system improvements
- Self-Motivated and ability to multi-task efficiently
- Strong communication skills, backed up with strong technical knowledge about relational databases and data warehousing
- Strong Hadoop Application and Platform Support experience, hands-on experience with all the entire suite of tools/services in the Cloudera distribution of Hadoop
- Should have detailed architecture understanding of Hadoop
- Hadoop Admin experience is a plus here
- Strong experience in Spark data analysis & support is preferred
- Strong SQL skills
- ETL tools: Syncsort dmx-h ETL job development or L3 support experience on Hadoop Platform
- Autosys
- Tableau
- Experience dealing with complex inquiries raised by customers in a large, multi-tenant, Hadoop environment
- Knowledge of networking, UNIX/Linux platforms & Programming
- Critical thinking, strong problem solving skills
- ID: #23759752
- State: North Carolina Charlotte 28202 Charlotte USA
- City: Charlotte
- Salary: USD TBD TBD
- Job type: Contract
- Showed: 2021-12-02
- Deadline: 2022-01-31
- Category: Et cetera