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- The role is in the Regulatory & Cross Product Technology DevOps team, which is responsible for assisting and/or facilitating the delivery of robust technology as well as Managing the Production environment for Regulatory Data based Services used across multiple lines of Business. The role will be additionally responsible for delivering high quality application support and customer service to a wide user base of senior Managers within the bank
- Application proficiency and specialization - Candidate is expected to reach and maintain a level of application expertise within the level 1 Controls and Surveillance platform. Provide expert level advice and be able to perform specialized tasks around and within the application. Act as an obvious source of knowledge across the user base and teams providing well informed decision making and advice.
- Software Development - candidate will be expected to go beyond a support role and engineer software solutions with a variety of tools to facilitate better working practices and MI reporting
- Change Implementation Planning and Management - Create Technical Implementation Plan based on development release runbook. Implement technical and functional solutions as provided by the application development team. Review release requirements and change specifications and defines/documents proper post deployment testing
- Incident Management - Capture, prioritize, diagnose and resolve production incidents according to agreed KOPs. Investigate root causes of Incidents and develop robust and sustainable solutions.
- Production Support - Act as primary support for the full production platform. Ownership of application logging and Event Management systems used to capture application events and failures.
- Define and create RunBook documentation and knowledge articles based on production issues.
- Ensure Capacity Management and runbook documentation is utilized effectively to aid in proactive and reactive support of the Production environment.
- 4 years technical experience
- Required technical skills - SQL, Unix, Hadoop/Cloudera, Shell scripting, Scheduling tools (control-m/autosys)
- Prior experience in Application Development or DevOps.
- Knowledge of financial services and the investment banking business as a whole with respect to trade lifecycle.
- Scripting and application development skills using a variety of languages (e.g. python, shell, Perl, Java)
- Proven experience of gathering requirements, managing stakeholders and project managing delivery of business objectives.
- Preferred technical skills - Python, Release SDLC tools (uDeploy, SVN, JIRA, GIT, Nexus), Tableau
- ID: #40794626
- State: North Carolina Cary 27511 Cary USA
- City: Cary
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2022-05-13
- Deadline: 2022-06-25
- Category: Technical support