Health Unit Coordinator (Days) - Surgical Observation Unit

DescriptionThe new Surgery Observation unit, in the new state-of-the-art North Carolina Surgical hospital, is a 15-bed unit , which provides care to a varied adult surgical population to include patients on observation status, extended recovery from PACU, and at times, those awaiting an inpatient bed assignment. Staff members are challenged by the pace of the unit and the many general and specialty services they care for to include such as ENT, Plastics, Trauma, Oncology amongst many others! Teamwork and interdisciplinary collaboration are hallmarks for this unit while providing expert “Carolina Care” to the patients and families we serve. Our ONE GREAT TEAM facilitates admissions, treatments, transfers, and discharges of patients 24 hours a day and 7 days a week.This is a 36 hours per week position; working 12-hour Days, (7am-7:30pm) with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend a weeklong orientation (Monday through Friday, 7:30am-5:00pm) which is offered every two weeks.For more information on our new Surgical Hospital, click below:North Carolina Surgical Hospital| UNC Hospitals | Chapel Hill (uncmedicalcenter.org) (https://www.uncmedicalcenter.org/uncmc/patients-visitors/north-carolina-surgical-hospital/)Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary:Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse managerResponsibilities:

Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure. Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner. Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners. Coordinates return appointments for patients. Uses multiple hospital support tools, including transportation-tracking system, pager system, Intranet. Sends and receives items via tube system. Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.

Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification. Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.

Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment. Maintains unit communications equipment including printer, mobile laptop computers, and fax. Conducts unit audits, safety checks, and routine maintenance of office equipment. Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures. Ensures that the nursing unit is clean and orderly. Performs other general office support duties as required.

Supports the healthcare team with information and administrative support. Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments. Maintains confidentiality of all patient information. Creates and maintains electronic documents in MS Office

Other InformationOther information:Education Requirements:● High School diploma or GEDLicensure/Certification Requirements:● No licensure or certification required.Professional Experience Requirements:● One (1) year of clerical or customer service experience or an equivalent combination of education, training and experience.Knowledge/Skills/and Abilities Requirements:Job DetailsLegal Employer: STATEEntity: UNC Medical CenterOrganization Unit: Surgical Observation UnitWork Type: Full TimeStandard Hours Per Week: 36.00Salary Range: $17.00 - $23.46 per hour (Hiring Range)Pay offers are determined by experience and internal equityWork Assignment Type: OnsiteWork Schedule: Day JobLocation of Job: US:NC:Chapel HillExempt From Overtime: Exempt: NoThis is a State position employed by UNC Health Care System.Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.