Healthcare Service Strategy Lead

13 Nov 2024

Vacancy expired!

We’re looking for an exceptional leader and cross-team collaborator to partner with stakeholders to optimize global industry solutions sales & delivery. Primarily centered on the objective of meeting and exceeding our revenue and scorecard targets for commercial cloud revenue and delivery value, this role includes holistically owning the Healthcare Service Line strategy, specifically for the Pharmaceutical/Life Sciences vertical. This entails developing “Market-making” solution offerings coupled with executable go-to-market design, coverage, capacity, and success metrics.As a Healthcare Service Strategy Lead , you’ll partner closely with stakeholders including senior leaders in the Product Group, Business Group (BG), Industry Solutions Groups, Customer Success, Finance, as well as Field/Enterprise Operating Unit (EOU) teams to shape & execute against our defined approach to Payor/Pharma and co-innovating with customers.ResponsibilitiesStrategy Development & Evolution: Leverage Microsoft platform and competitive industry knowledge to partner with Engineering, Product Marketing, Industry Solutions and Partner teams to create a multi-year strategic roadmap of Healthcare Service Line strategy and high value sales motions and customer offerings

Innovation Process Execution: Facilitate a team-driven innovation process across time zones and solution areas to continually curate a “market making” portfolio of industry offers

Drive Service Line Execution Model : Ownand land Service Line design, including blueprints, compensation/incentives, performance metrics and targets, and Service Line readiness curriculum/collateral

Lead Change Management Efforts: Develop strategies and landing models to effectively scale existing and new sales and delivery concepts across prioritized/targeted Customer and Partner communities

Control and Monitor Results: Analyze Service Line business outcomes and customer feedback to drive continuous improvement to drive sustainable revenue and consumption growth

Closed Feedback Loop : Facilitationand delivery of closed feedback loop with key executive sponsors and cross-organizational partners including Engineering, Product Marketing, and Industry Solutions

Field Connection & Immersion: Establish field relationships and ongoing engagement to formalize connection channels, listening systems, escalation management, and field council

Landing & Readiness: Ensure successful rollout across the world to help land Service Line initiatives, Go-To-Markets (GTMs), and readiness plans.Includes as appropriate engagement in virtual training, Executive meetings,fieldand partner readiness events, etc.

Best Practice Sharing : Partnerwith internal stakeholders and business sponsors to maximize synergy acrossthe IndustrySolutions org via knowledge transfer and best practices sharing.

Qualifications10 + years Healthcare Industry experience with experience in the Pharmaceutical/Life Sciences verticals.

6 + years solution delivery, practice management, customer-facing consulting, or portfolio management experience.

1 +years experiencein enterprise technology trends such as digital transformation and cloud computing and/or Microsoft’s enterprise solutions.

Preferred QualificationsMicrosoft or competitor equivalent (e.g., AWS, Google Cloud, Salesforce) certification in relevant technologies (e.g., Azure, D365) - preferred.

Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification - preferred.

Project Management Institute (PMI) or equivalent Project Management certification - preferred.

Proscior equivalent certification - preferred.

Bachelor's Degree orMaster's Degreein Engineering, Information Technology, Business, or related field - preferred.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .The salary for this role in the state of Colorado is between $144,600 and $216,600. At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work.US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.

Full-time
  • ID: #22697538
  • State: North Carolina Charlotte 28201 Charlotte USA
  • City: Charlotte
  • Salary: USD TBD TBD
  • Showed: 2021-11-13
  • Deadline: 2022-01-12
  • Category: Et cetera