Vacancy expired!
- Triaging – providing resolution and fulfillment and traffic cop for deeper tech needs.
- Tier 1/break/fix, password reset, PC won't boot up, etc. 60%
- Background in service desk environment
- Experienced working with users of varying tech level
- Experience with ticketing tool (they use ServiceNow)
- Working knowledge Active Directory (GPO tree structures, routing, privileges, etc.)
- Microsoft Suite troubleshooting
- Strong foundation – Someone with DRIVE and willingness for continuous growth
- SOFT SKILLS – meet people where they are from tech perspective
- ID: #23743143
- State: North Carolina Cary 27511 Cary USA
- City: Cary
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-12-02
- Deadline: 2022-01-29
- Category: Et cetera