IT ServiceNow Architect

14 Nov 2024

Vacancy expired!

IT ServiceNow Architect This position will be part of an overall ServiceNow Platform services team which will design and deliver ServiceNow solutions to the client. The individual will be responsible for the overall architecture, design and integrity of ServiceNow solutions delivered. In partnership with the Division of Information Technology ServiceNow team this individual will ensure that ServiceNow solutions are engineered in accordance with state architecture and infrastructure standards. The individual will lead technical solution design and provide guidance to developers on the overall platform solutions & best practices. Partial list of skill summary includes: 1. Must have experience with ServiceNow ITSM and CSM modules. 2. Must have experience as a ServiceNow solution architect with training or certifications approved by ServiceNow. 3. Would be nice to have experience with ServiceNow HR Enterprise, ITBM, and GRC modules. 4. Must have ITIL background and/or certification. 5. Must have experience with ServiceNow FedRamp solution. 6. Must have excellent written and oral communication skills. 7. Must have strategic planning and roadmap development skills to drive DHHS ServiceNow solutions and overall capabilities map. Skills Required / Desired Amount of Experience Candidates Experience in Years Last used in which year Experience with ServiceNow ITSM and CSM modules Required 8 Years Experience with ServiceNow ITBM, HR Enterprise, and GRC modules Highly desired 8 Years Experience as a ServiceNow architect across multiple modules with ITSM and CSM required Required 5 Years Must have strategic planning and roadmap development skills to drive DHHS ServiceNow solutions and overall capabilities map Required 3 Years Demonstrated experience with multiple ServiceNow deployments Required 8 Years Must have ITIL background or experience and/or certification Required 8 Years Demonstrated oral and written communication and presentation skills. Required 8 Years Demonstrated experience with both Waterfall and Agile Projects Required 8 Years Experience with DevOps processes, tools, and techniques Highly desired 3 Years Experience with MS Office and SharePoint Required 8 Years Demonstrate technical knowledge and analysis skills with hands-on experience in development, data base design, and web-based technologies Highly desired 8 Years Comfortable working in an environment that is driving toward Agile Transformation while continuing to operate within a mature waterfall structure Highly desired 5 Years Experience with Jira Highly desired 3 Years Experience with ServiceNow FedRamp solution Highly desired 3 Years