Journeyman Network and Computer Systems Administrator job vacancy

Vacancy expired!

DESCRIPTION:

Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.
Provides end-user software and hardware troubleshooting.
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
Participates in the administration of e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
Resolve Tier II issues as they arise
Maintains current knowledge of relevant technology as assigned.
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
May coach and review the work of less-experienced professionals. May serve as a team or task leader. (Not a people manager)

REQUIRED QUALIFICATIONS:

DESIRED QUALIFICATIONS: