Vacancy expired!
- Responsible for monitoring business applications and services as a Level2 Prod support personnel
- Responsible for Batch job monitoring and troubleshooting in terms of application and system issues
- Handling incident tickets as well as business user calls.
- Escalate issues when required to ensure timely resolution
- Pro-actively seek to minimize potential application support problems through root cause analysis and monitoring.
- Writing and running scripts on DB for adhoc reports, user requests.
- Parsing and analyzing data feeds as well as error checking
- Change, Deployment activities and Problem management
- Participation in the events such as Quarterly Maintenance Windows and Disaster Recovery rehearsals
- Resource must also be able to create/maintain documentation related to support activities
- Responsible for production stability and Major Incident management (“MIM”
- Extensive Experience in UNIX & Windows environment
- Experience in Oracle PL/SQL and data analysis
- Experience in shell script
- Extensive Experience of batch scheduler like Ctrl-M or autosys
- Thorough knowledge & working experience of ITIL methodologies
- Working knowledge of monitoring and support tools like GENEOS, Splunk & ServiceNow.
- Strong written & verbal communication skills
- Highly motivated & proactive team player, detail oriented and ambitious
- ID: #23853655
- State: North Carolina Morrisville 27560 Morrisville USA
- City: Morrisville
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-12-04
- Deadline: 2022-01-31
- Category: Et cetera