Loan Servicing Admin III - Charlotte, NC

Bank Of America
Charlotte, NC
23 Nov 2024

Vacancy expired!

Job Description:

Primary responsibility is to serve as point of contact for assigned client for all loan related servicing matters on highly complex deals. With minimal supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies. Keys all transactions into System of Record/Loan Servicing System and/or workflow tool. Ensures all communication occurs timely and accurately. Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions. Coordinate fundings with Fulfillment and Assignment Desk as needed. Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer. Perform payoff quotes and related calculations including prepayment calculations. Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels. May assist junior Loan Administrators with their primary responsibilities and assists managers in directing workflow and performing QA.

Required skills:
  • Loan IQ
  • MS Office product experience
  • Excellent organization skills
  • Effective problem solving skills and ability to perform independent research & supportpeer research(solution based action oriented) - Share Subject matter expert Knowledge
  • Solid technical skills with Excel, SharePoint, commercial loan systems (LIQ, Icon)
  • Excellent communication skills (Verbal + Written), especially in dealing with escalations
  • Ability to work independently and think ahead to proactivelyanticipate client needs
  • Strong Syndicated andBilateralloan knowledge

Desired skills:
  • Bachelor's degree and/or accounting experience preferred.

Job Band:H5

Shift:1st shift (United States of America)

Hours Per Week:40

Weekly Schedule:

Referral Bonus Amount:0 >

Job Description:

Primary responsibility is to serve as point of contact for assigned client for all loan related servicing matters on highly complex deals. With minimal supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies. Keys all transactions into System of Record/Loan Servicing System and/or workflow tool. Ensures all communication occurs timely and accurately. Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions. Coordinate fundings with Fulfillment and Assignment Desk as needed. Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer. Perform payoff quotes and related calculations including prepayment calculations. Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels. May assist junior Loan Administrators with their primary responsibilities and assists managers in directing workflow and performing QA.

Required skills:
  • Loan IQ
  • MS Office product experience
  • Excellent organization skills
  • Effective problem solving skills and ability to perform independent research & supportpeer research(solution based action oriented) - Share Subject matter expert Knowledge
  • Solid technical skills with Excel, SharePoint, commercial loan systems (LIQ, Icon)
  • Excellent communication skills (Verbal + Written), especially in dealing with escalations
  • Ability to work independently and think ahead to proactivelyanticipate client needs
  • Strong Syndicated andBilateralloan knowledge

Desired skills:
  • Bachelor's degree and/or accounting experience preferred.

Job Band:H5

Shift:1st shift (United States of America)

Hours Per Week:40

Weekly Schedule:

Referral Bonus Amount:0

Job Description:

Primary responsibility is to serve as point of contact for assigned client for all loan related servicing matters on highly complex deals. With minimal supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies. Keys all transactions into System of Record/Loan Servicing System and/or workflow tool. Ensures all communication occurs timely and accurately. Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions. Coordinate fundings with Fulfillment and Assignment Desk as needed. Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer. Perform payoff quotes and related calculations including prepayment calculations. Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels. May assist junior Loan Administrators with their primary responsibilities and assists managers in directing workflow and performing QA.

Required skills:
  • Loan IQ
  • MS Office product experience
  • Excellent organization skills
  • Effective problem solving skills and ability to perform independent research & supportpeer research(solution based action oriented) - Share Subject matter expert Knowledge
  • Solid technical skills with Excel, SharePoint, commercial loan systems (LIQ, Icon)
  • Excellent communication skills (Verbal + Written), especially in dealing with escalations
  • Ability to work independently and think ahead to proactivelyanticipate client needs
  • Strong Syndicated andBilateralloan knowledge

Desired skills:
  • Bachelor's degree and/or accounting experience preferred.

Shift:1st shift (United States of America)

Hours Per Week:40

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