North America Visa Direct Product & Client Solutions Manager

Visa Direct is a payment service that Visa provides to clients (sending and receiving financial institutions, processors, merchants, and service providers) to facilitate fund transfers/disbursements to accounts around the world using push payment technology. Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g., payouts to shared economy providers), funds disbursement (e.g. insurance claim disbursements), and more.  The push payments market is estimated to be more than 80 trillion USD of payment volume globally. This role will be a key member of the North America Visa Direct Client & Product Solutions team which is solutioning &  building the infrastructure & ecosystem to drive Visa Direct’s exponential growth. The Solutions Manager(aka Architect) is responsible for Discovery & Implementation of large complex solutions for customers, addressing technical and product requirements and helping the customer to implement Visa Direct product suite(including Card, Account, Wallet, Currencycloud, B2B Connect) most effectively. This involves working closely with the Sales, Product, Business Development, Technical and Support teams to understand, define & architect solutions. Then once approved delivering on the mapped-out solution and any changes that may occur. Our Solutions Managers are subject matter experts and are crucial in helping Customers understand and realize the value of our platform. Contributes to ongoing product improvement and training of the Solutions Team. This person will contribute & be a part of the Integrated Money Movement Solutioning strategy, planning, coordinating, and driving Visa Direct product feature requirements, delivery, launch, and adoption of new features in North America.This role will be responsible for leading complex strategic solutioning with clients to meet the requirements of large-scale adoption of Visa Direct products and services.  The successful candidate will be responsible for the development and successful delivery of bespoke ecosystem & product solutions for strategic clients (e.g., acquiring bank sponsors, acquirer processors, corporate treasury management banks, merchants, remitters and strategic fintech partners).The role will be required to interact and influence others across multiple organizations and will need to have the ability to work across a matrix business organizational structure and closely liaison with sales, account management, architecture, technology, rules and various other teams.The candidate requires strong understanding of the payments landscape and technologies, prior market research & analysis expertise and ability to design solutions with clients and guide them throughout the integration, implementation, launch & post-launch process.