Quality Assurance Analyst

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking a Quality Assurance Analyst in Consumer Lending as part of Business Operations. Learn more about our career areas and lines of business at wellsfargojobs.com .In this role, you will:Examine and research complex programs, processes, claims, documentation, or files to ensure compliance with internal company requirements or agency or government regulations

Perform advanced, comprehensive reviews of multiple types of executive resolution transactions and case reviews within a business line

Identify risks and problem areas and recommend improvements

Research risks and develop solutions for problems identified

Perform branch or office inspections on key controls, procedural, or policy inspection points to ensure compliance with company requirements, agency or government regulations

Evaluate staff knowledge and compliance with governing policies, procedures and regulations

Provide support for exam management activities and any other initiatives as needed

Mentor less experienced staff and assist with their development

Consult with leadership related to results of assessment

Communicate overall process or transaction quality

Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Required Qualifications, US:2+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:Excellent verbal, written and interpersonal communication skills

Ability to make timely and independent judgment decisions while working in a fast-paced and results driven environment

Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Intermediate Microsoft Office skills

Strong analytical skills with high attention to detail and accuracy

Job Expectations:Ability to work additional hours as needed

Location:Candidate must reside within a reasonable commute to the address listed in the posting8740 Research Dr CHARLOTTE, NC 28262Charlotte, NC

2700 S Price Rd CHANDLER, AZ 85286

Depending on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo Bank.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Company: WELLS FARGO BANKReq Number: R-169248-2Updated: Fri May 20 11:02:12 GMT 2022Location: Charlotte,North Carolina