Residential Life Coordinator

Posting DetailsPosition InformationWorking Title Residential Life CoordinatorPosition Number 717221Appointment Type Permanent - Full TimeTenure Track NoFTE 1 = 40 hours/week, 12 monthsIf time limited, duration datePosition OverviewPrimary Function of Organizational UnitResidential Life is responsible for providing a safe and supportive community for North Carolina Central University students through services, programs, and high-quality facilities focused on student success.Primary Purpose of PositionUnder the supervision of the Associate Director of Residence Life, the Area Coordinator is a live in position that is responsible for residence hall management and programming. This includes but is not limited to graduate and undergraduate staff supervision and recruitment, residence hall operations, customer service, crisis management, student programming. hall opening and closing, health and safety checks, and serving in an on-call duty rotation.Required Knowledge, Skills, and Abilities Ability to work in a residence hall environment Knowledge and skill in supervisory practices and techniques Effective written and oral communication skills Ability to establish and maintain effective student/staff relationships Knowledge of counseling, conflict management and crisis intervention strategies Sound organizational and administrative skills Familiarity with facilities maintenance and custodial processes Application and practice of student development approachesMinimum Education/Experience This position requires a master’s degree in education, college student personnel, counseling or human development, or a related field. A minimum of 2 years full-time work experience in college/university residence life operation.Licenses or Certification required by Statute or RegulationN/AEqual Opportunity EmployerNorth Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.Primary Responsibilities and DutiesFunction AdministrativeDescribe the specific tasks and responsibilities related to the function.Residence Hall Operations Administer student check-in, check-out, and room changes; assist with room condition reports and damage billing processes Report, track, and follow up on maintenance issues with appropriate facilities and residential life staff Serve as the primary contact for parents and family members of residents Maintain accurate and up to date information in housing assignments system Other duties as assignedFunction AdministrativeDescribe the specific tasks and responsibilities related to the function.SupervisionDirectly supervises Graduate Hall Coordinators, Resident Assistants, and Desk AttendantsIn directly supervises contracted security company staff.Conducts regular one on one meetings with staff.Conducts fall and spring semester evaluationsParticipate in the recruitment, selection, and training of residence hall staffOther duties as assignedFunction AdministrativeDescribe the specific tasks and responsibilities related to the function.Student Conduct and Crisis Management Review all incident reports and police reports (if available) for incidents that take place in the community and/or involve residents living in the community Respond to residents in need, referring to other professionals, when appropriate Provide leadership during times of crisis in and adjacent to the community Assume shared responsibility for residential life on-call duty weeks year round Assist in emergency situations as needed Implement NC Central University and Residential Life policies, Community Living Standards, and Student Code of Conducts Clearly communicate Residential Life policy to staff and residents. When necessary, assist RAs and GAs in confronting residents who violate policies. Provide programs and other proactive educational interventions to enhance good decision-making by residents Other duties as assignedFunction AdministrativeDescribe the specific tasks and responsibilities related to the function.Community Development Cultivate a positive and engaging living environment that foster a sense of belonging and enables students to build positive relationships with one another Maintain high visibility and availability, including attending community events, regularly touring the community, and interacting with residents Know the residents and provide personal, social, academic, and occupational support and referral Utilize institutional data to assess and respond to student needs Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may be connected with living learning community themesPosting Detail InformationPosting Number EPA03270POpen Date 09/17/2024Date desired for closing or initial reviewClose Date 09/24/2024Open Until Filled NoDate Position Available 11/01/2024Special Instructions to ApplicantsCandidates will be eligible for other open residential life coordinator positionsApplicant DocumentsRequired Documents

Resume/CV

Cover Letter

Unofficial Transcripts (official required from selected candidate)

List of References

Optional Documents

DD-214 (Veterans Only)

NGB23A or NGB22/DD256 (National Guard Only)

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