RSA Archer - Product Manager / Business Analyst

RSA Archer - Product Manager / Business Analyst in Charlotte, North Carolina Posted 08/03/21

• Top 25 U.S. digital financial services company committed to developing award-winning technology and services.
• Named one of the top three fastest-growing banking brands in the U.S. in 2020.
• Offers a full suite of products including mortgage lending, personal lending, and a variety of deposit and other banking products (savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs)), self-directed and investment-advisory services, and capital for equity sponsors and middle-market companies.

• Fast paced, highly collaborative, teamwork-oriented environment
• Make an immediate impact in this high visibility role
• Base salary of $140-155k 11% bonus and excellent benefits package
• Top-notch leadership committed to developing people
• 100% remote for now, then will sit on-site in Charlotte, NC when staff transitions back into the office after Labor Day

• Sustain teams to design, develop, deploy, and sustain solutions that meet applicable business requirements.
• Allocates and advises resources to accomplish tasks and maintains control of Organizational Change process.
• Responsible for resolving issues and mitigating risks, and raising issues/risks when appropriate.
• Serve as primary or backup sustain lead.
• Drive technical development and support for technology objectives and business requirements
• Lead multiple technology applications/projects in a fast-paced environment that often requires shifting prioritization. Deliver on commitments and delight our internal customers.
• Influence change across a matrix organization and collaborate with business and technology teams to deliver solutions.
• Maintains accountability for the timely resolution of specific issues and problems within a particular area, application, database, technology, or system.
• Prepare and conduct effective presentations; assess priorities and self-time manage through work; and coordinate activities with diverse groups and individuals.
• Work in an advisory capacity to identify key technical and business problems, develop, and evaluate alternative solutions and make recommendations.
• Configure and build POCs in RSA Archer and appropriate modules, including custom modules, if required
• Has extensive experience in all aspects of the software development life cycle.
• Provide visibility to partners and senior management team; manage expectations and communicate effectively with partners.
• Perform analysis and provide recommendation for solution analysis, design and implementation
• Develop a deep understanding of the technical aspects of the supported application(s)
• Acts as an experienced technical resource for modeling, simulation, and analysis efforts
• Help business partners understand the capabilities and limitations of the technology
• Align with Change Management, Release Management, IT Risk & Compliance processes and standards
• Adhere to security best practices and align with government standards
• Develops new documentation, departmental technical procedures and user guides

• Information Systems, Computer Science or Computer Engineering degree and/or 5+ years of experience
• RSA Archer configuration experience
• Database design & Development - SQL Server
• Knowledge of infrastructure layers, hardware, OS, virtualization, storage, network, database and security in the context of application architecture
• Experience with SQL (specifically writing complex queries, running them, reviewing them and reporting back what modifications are needed to be successful for business)
• Any data mining experience (specifically extracting and reviewing data from the business)
• Basic BRD (Business Requirement Documents) writing experience
• Understanding of SSIS development
• A team-focused mentality with the proven ability to work effectively with diverse stakeholders
• Must be open to constructive feedback and strive for continuous improvement
• Decision-making capabilities, with an ability to weigh the pros and cons of potential actions and identify the most appropriate one
• An ability to work under pressure while maintaining a professional image and approach
• Technical aptitude, attention to detail, and strong problem-solving capabilities
• Ability to communicate technical information to non-technical users
• Experience supporting/customizing COTS products