Senior Content Consultant

16 Nov 2024

Vacancy expired!

Req ID: R0048279The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email toAccessibilityor call 877-891-2510 (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Create strategic and compelling content for Truist digital applications. Evaluate business requirements, user needs, and communication goals to design a distinctive client experience.Essential Duties and Responsibilities:Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Team up with product owners, UX and UI designers, lines of business partners, and other key stakeholders to deliver distinctive client experiences with compelling content.

Analyze, plan, develop, and implement content strategy to meet business goals for aligned team(s). This could include executing content design, conducting user research, establishing content guidelines, and designing content delivery processes.

Create, write, edit, and deliver content that’s compelling, easy to understand, on-brand, and backed by data and research. Use UX writing to guide clients through the optimal user experience.

Promote and foster the Truist brand voice through application of our voice and message principles, effective written communication, peer review, agency consultation, ongoing training and education, and pair writing with SMEs.

Partner with content team by participating in standards discussions, peer reviews, and fostering cross-segment alignment.

Keep current with best practices, digital trends, usability, accessibility, and industry trends.

Contribute and adhere to the editorial strategy, style guide, and standards to ensure quality, consistency and brand alignment across product families within Truist.

Provide leadership on content solutions by understanding, applying, and disseminating content strategies and best practices in cross-functional teams.

Utilize appropriate technologies and content methodologies to capture, store, deliver, and preserve Truist content.

Practice quality assurance procedures at each deliverable stage to maintain content integrity and ensure that content meets project specifications and standards.

Required Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor’s degree in English, Marketing, Communications, Business Administration or related field, or equivalent education and related training

5+ years of online/digital content development and strategy experience

Excellent writing skills with demonstrated ability to write successfully for digital interfaces and applications

Preferred Qualifications:Excellent communication skills, including ability to present ideas and solutions in a clear and compelling way

Understanding of content disciplines, including content design, UX writing, and copywriting

Ability to think strategically and creatively to achieve business and user goals and optimize the client experience

Technical proficiency with Microsoft suite and Adobe creative suite

Financial institution experience

Master’s degree in English, Marketing, Business Administration, Communications, or related field

OTHER JOB REQUIREMENTS / WORKING CONDITIONSVisual / Audio / SpeakingAble to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.AvailabilityAble to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify© 2017 SunTrust Banks, Inc. All rights reserved.SunTrust is federally registered service marks of SunTrust Banks, Inc.

Full-time
  • ID: #22890143
  • State: North Carolina Charlotte 28201 Charlotte USA
  • City: Charlotte
  • Salary: USD TBD TBD
  • Showed: 2021-11-16
  • Deadline: 2022-01-16
  • Category: Et cetera