Senior Credit Analyst

We have an exciting opportunity for a Senior Credit Analyst to join our growing team! As a Senior Credit Analyst, you will report directly to the Manager, Credit & Collections. You will be responsible for the credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. You will analyze, evaluate, and report on the company’s credit activities. You will assist with the development and continued enhancement of company-wide and product-specific risk assessments, credit policies and procedures. You will perform ongoing monitoring of credit practices to ensure products are in full compliance with applicable credit policies.As a Senior Credit Analyst, your duties and responsibilities will include:Demonstrate a basic knowledge of financial, accounting, and additional support systemsIdentify any improvement opportunities in this area and contribute to the design and implementation of new strategies, processes, or procedures as a result of identifying improvement opportunitiesPerforms work on the credit granting process, credit screening strategy and analysisSupports synergies in credit screening, fraud prevention and strategic vendor relationshipsEnsures compliance with internal policies and controlsField issues from internal customers or delivery partners and respond to customer inquiries as requested, ensuring issues and error resolutionIdentify improvement opportunities for their work stream and work closely with either the internal team or service providers to enable the implementation of improvement opportunitiesAssist in assessing the services delivered by the service providers and validating that performance metrics established by service level agreements are met as applicableProvide input and recommendations on credit policiesLeverage and collaborate with appropriate compliance personnel, legal resources, and other disciplinesProcess, document, and track bankruptcy notifications received for Brightspeed customers, both residential and commercial accountsProcess and provide quarterly bankruptcy expense information to managementCalculate, Process, or request, bankruptcy credits on effected accountsObtain and file proof of claims on commercial bankruptcies when applicableProvide bankruptcy analysis to Brightspeed managementResearch and respond to Brightspeed outside collection agency vendors on questions/disputes from customer placementsProcess or request credits on valid customer disputes from outside collection agenciesValidate, process and track monthly invoices from outside collection agenciesTrack and analyze outside collection agency performance to ensure their optimal performance