Senior Enterprise Application Analyst

08 Nov 2024

Vacancy expired!

Business Title: Senior Enterprise Application Analyst

Location: Raleigh, NC 27609

Job Type: Direct Hire/FTE

Job Description:
  • The ideal person will be responsible for software solutions in many facets of the organization, including Client DNA core application stack and ancillary applications.
  • The Enterprise Application Analyst will work directly with the business units, vendors, and MIS teams to install, update, customize, diagnose and monitor on-premises and hosted enterprise solutions.

Job Responsibilities:
  • Evaluate new applications, systems software, products, and/or enhancements to existing applications ensuring alignment to organizational objectives and business unit needs.
  • Make research-backed suggestions on areas that could be improved upon.
  • Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
  • Lead supporting business subject matter experts and business system analysts in understanding the technical solution to the business requirements throughout the development, testing and implementation phases of new projects.
  • Validate that newly developed functionality meets the technical requirements and does not break existing functionality.
  • Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
  • Review and analyze existing enterprise applications and related systems for effectiveness and efficiency, including DR, load balancing and system availability (99.99%).
  • Develop strategies for improving these systems and work with relevant MIS teams to deliver on these strategies.
  • Perform application tuning, configuration, monitoring and administration for major apps related to position.
  • Plan, manage and implement new enterprise software solutions and integrations. Plan and coordinate testing of changes, upgrades, patches, new releases, and new services.
  • Maintain system documentation, including various environments (production, test, dev, etc.) and maintenance schedules.
  • Develop and manage working relationships with customers to acquire a sense of their information technology needs and develop a more in-depth knowledge of their business and processes.
  • Manage vendor relationships including but not limited to account managers, operations managers, and technical support.
  • Develop an in-depth understanding of all policies, procedures, standards, and operating processes associated with information technology areas.
  • Critical response to financial systems availability, making business decisions on member/employee experience and software/hardware solutions to improve the infrastructure.
  • Cultivate and disseminate knowledge of application-usage best practices.
  • Provide Tier 3 support for enterprise systems and applications. Work with junior application analysts to train on handling Tier 2 and 3 issues.
  • Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.

Requirements for Consideration:
  • B.S. in Computer Sciences, Information Systems/Technology, or related field.
  • Minimum 7 years of experience in Information Technology.
  • Minimum 4 years of experience in enterprise application support or systems administration.
  • Understanding of core Microsoft product stack, including Windows Server 2012/2016, Windows Workstation, Office Suite, Active Directory, DNS, Group Policies, and IIS.
  • Fundamental understanding of three-tier application architecture.

Preferred Qualifications:
  • Familiarity with Client DNA core application stack, Automic, Velocity, Nautilus OnBase ECM, Compliance One, SQL Developer or TOAD, PCFS.
  • Experience with scripting (XML, Xpath, Batch, PERL, SQL, PowerShell).
  • Motivated towards constantly improving technical skills.
  • Previous experience in credit unions or other financial institutions.