Senior Site Reliability Engineer

Senior Site Reliability Engineer in Charlotte, North Carolina Posted 02/16/22

• Top 25 U.S. digital financial services company committed to developing award-winning technology and services.
• Named one of the top three fastest-growing banking brands in the U.S. in 2020.
• Offers a full suite of products including mortgage lending, personal lending, and a variety of deposit and other banking products (savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs)), self-directed and investment-advisory services, and capital for equity sponsors and middle-market companies.
• Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered.

• Fast paced, highly collaborative, teamwork-oriented environment
• Make an immediate impact in this high visibility role
• Base salary of $130k with bonus potential and excellent benefits package
• Top-notch leadership committed to developing people

• Charlotte, North Carolina - 100% remote for now, then will sit Hybrid (3 days in office, 2 days remote) when staff transitions back into the office after February.

• Serve as a high specialized, senior-level technical application lead focusing on operational stability by driving IT operations readiness through the continuous improvement in our products
• Work closely with development teams and business partners
• Provide coaching to junior operations teams' members
• Implement enhanced monitoring and alerting capabilities for distributed platforms
• Aid in the development of automation to reduce MTTR and manual tasks

• 5+ years of relevant background experience
• Experience driving large scale development efforts in an agile environment
• Must have thorough understanding of DevOps practices with a focus on managing production environments
• Experience using technical knowledge, creativity, and company practices and to develop proactive alerting and monitoring
• Experience developing runbooks and patterns for AWS/DevOps operations
• Experience working with IT business and development to develop new capabilities in displaying/monitoring/alerting on key performance indicators (KPIs)