Sr. Project Manager

07 May 2024

Vacancy expired!

Sr. Project ManagerJOB SUMMARY Metro Systems is looking for a Sr. Project Manager to support a Fortune 100 Client in Charlotte, NC. This person is responsible for leading all aspects of the development and implementation of assigned projects and serves as the main point of contact for those projects. Takes projects end to end from original concept through final implementation. Monitors and drives project performance by implementing project management best practices.

MAJOR DUTIES AND RESPONSIBILITIESPlans, manages, and monitors projects from concept through implementation for projects. Acts as primary project contact to establish key stakeholder requirements and project objectives.Establishes project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.Responsible for handling multiple projects simultaneously.Prepares preliminary and end result costing analysis for project teams, Project Leadership or department leadership.

Develops options and recommendations to drive critical decisions.

Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met.

Serves as a resource to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes.

Performs other duties as requested.

EDUCATIONBachelor’s degree in related field or equivalent work experienceProject Management certification or successful completion of a recognized project management curriculum preferred

RELATED EXPERIENCEProject management 10+Experience with Call Center Technology, IT/Infrastructure projectsExperience leading call center/data center migration projectsAvaya/Cisco Experience MSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.