Surgical Referral Coordinator

Maria Parham HealthWho We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest in Patient Safety from Leapfrog.Where We Are:Henderson offers a great outdoors, including the region’s largest lake, providing endless hours of fun boating, fishing, skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!Why Choose Us:· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees· Competitive Paid Time Off, PTO cash out, and PTO donation programs· Employee Assistance Program – mental, physical, and financial wellness assistance· Loan Repayment and Tuition Reimbursement/Assistance for qualified applicants· Robust employee recognition and awards programs· And much more…Position Summary:The Scheduler/Referral Coordinator is an essential part of a multidisciplinary team that provides patients high quality patient care. The Scheduler/Referral Coordinator will process all inbound referrals from community referring providers and primary care providers. Scheduler/Referral Coordinator will coordinate and assure the smooth flow of the referral and authorization process to meet the needs of our patients, establish collaborative relationships with community specialists and insurance companies, and represent the organization professional and positively. This position will be responsible for inbound referrals and scheduling appointments for the surgeons. The candidate needs to be at ease interfacing with patients and establishing relationships with referral sources and promoting the Practice. Willingness to cross-train to help medical assistants and front desk staff required.Reports to: Practice Manager

Responsible for patient and insurance verification using automated eligibility verification systems

Communicate with appropriate parties to obtain medical referrals/authorizations and ensure patient and insurance financial obligations are validated and met prior to patient’s visit

Develop relationships with other Dr. Offices, maintain and foster network of contacts for promoting practice services

Use Electronic Medical Records for scheduling/maintaining patient records and appointments

Ability to do medical assistant and/or front desk responsibilities when needed (training would be provided) Other duties may be assigned if determined in the best interest of the Practice

Other duties as assigned

Minimum Education

High school diploma or equivalent

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Compliance, HIPAA and Security

Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information – security clearance which allows employees to review, investigate, and respond to questions from payors.

Minimum Work Experience

Minimum 1-2 years of referral experience. Minimum 1-2 years of Medical Office experience. Work experience in a surgical practice preferred.

Maria Parham Health is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.Job: Administration/Clerical Organization: Maria Parham Phy Practices Title: Surgical Referral Coordinator Location: NC-Henderson Requisition ID: 7460-8376