Switchboard Operator

DescriptionBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Switchboard Operator facilitates all telecommunications within the hospital. Receives and directs incoming calls to the appropriate party in a timely manner.Responsibilities:

Routes all incoming calls to specified areas in a professional manner.

Provides appropriate information to callers.

Performs overhead paging.

Provides paging services.

Assigns pagers upon request.

Initiates the response for all code situations.

Monitors and operates multiple alarm systems.

Assists with the edits to the on-call physician schedule.

Maintains a high degree of confidentiality at all times.

WAYNEOther information:EducationHigh school diploma or equivalent required.Licensure/CertificationNone.ExperienceAt least one year of experience in a hospital environment preferred.Knowledge, Skills and Abilities Clear speaking voice. Ability to speak, read, write and communicate effectively in English. Proficient with MS Office and able to learn new software rapidly.Valid NC Driver’s License: NoIf driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.COMM-24101.8615.COMM-241.NON-CLINJob DetailsLegal Employer: Wayne HealthEntity: Wayne UNC Health CareOrganization Unit: CommunicationsWork Type: Full TimeStandard Hours Per Week: 1.00Work Assignment Type: OnsiteWork Schedule: Night JobLocation of Job: WAYNE MEDExempt From Overtime: Exempt: NoQualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.