Systems Services & Support: Engineer

For a financial client we need Systems Services & Support: Engineer. This position is based in Durham, NC. We are Primarily looking for W2 Candidates and not looking for Third Party Candidates. The Expertise You Have

• BS or higher education in Computer Science or Software Engineering degree program.
• 7+ years technical Systems Operations experience, preferably in an ITIL support capacity, Help Desk or similar role.
• 7+ years' experience in Linux/UNIX
• Preferred Apache Tomcat web server administration & support experience
• Experience using and supporting any of the monitoring and alerting tools like Splunk, Dynatrace, DataDog, AWS Cloudwatch
• Experience with AWS Cloud migrations and managing applications in AWS
• Expertise with Site Reliability Engineering ensuring long-term sustainability and operational resilience
• CI/CD tools, AWS, scripting such as Python, Perl
• Preferred experience with administrating Enterprise Messaging Products such as Kafka and TIBCO Enterprise Message Service

• Superb communication and crisis co-ordination skills
• Any AWS certification is helpful. Architect / Developer / SysOps.
• Demonstrated experience in supporting production environments for application built on technology components Java, Tomcat, Oracle & Informatica
• Experience with Site Reliability Engineering SRE Best Practice
• Experience with Shell scripting and Ansible automation
• Multitask and being able to prioritize effectively
• Strong analytical skills
• Troubleshoot and resolve issues during Major or Minor incident call
• Provide Level 1 and Level 2 Application support for production and non-production environments
• Investigate and resolve system generated alerts
• Investigate and resolve user raised incidents and service requests
• Coordinate with different teams for incident resolution
• Raise issues to engineering teams if issues are beyond scope