Technical Product Manager - The Accommodation Reservation Data

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.

We are in the business of giving our customers the right travel experience at the right time so they can experience the world. As part of the accommodation business, our Selection & Supply organisation focuses on sourcing the right supply and making the right selection for our guests. We strive to build a two-sided marketplace to make it easier for every customer to book the right room and make modifications as needed. We provide products and features for our partners, guests, providers and local partner services along with core supply services.

The Accommodation Reservation Data

Accommodations Reserve Backend (ARB) is a service handling all Booking.com accommodation reservations. The most meaningful operations it provides are book, modify and cancel. It sits at the centre of the Accommodations business, transforming Accommodation availability into Reservations. We do own all the underlying accommodation reservation data (ARD) too. The team then makes it accessible and available for all internal and external users for real-time and analytical users. 

Given the legacy nature, data access patterns need necessary migration and transformation. The goal of the team is to drive building of modernised APIs and work with consumers to migrate to modern solutions.

B. Responsible

As a Technical Product Manager for the team you would need to:

Lead your team through the greenfield, 0-to-1 marshes of discovery and identification of the MVP and beyond or scale the existing products to support the growth and new capabilities

Adapt the migration strategy to the constantly evolving needs and constraints imposed by the business

Constantly connect with stakeholders and influence them on adoption of the service which provides access to the details

Define multi-year roadmap for building out the service

Listen to your customers assess their data needs to prioritise and plan for future use-cases.

Have the ability to treat and provide data as a product. 

Build a compelling package for the Platform which includes: A-grade documentation, telemetry, strong SLOs & SLIs

Engage with technical stakeholders (architects, fellow technical product managers, engineers) to expand the coverage of the service

Engage with a non-technical audience to identify and extract requirements from the features they plan to deliver / sponsor within their side of the business

Evangelise creation of the new platform, with envisioned growth into people-management role in the future

B.Skilled

3+ years proven experience in Product Management at web based companies is a requirement

Strong product insight skills (balancing customer & business needs)

Strong problem solving skills; ability to breakdown complex problems and analyse them in isolation and in conjunction

Consistent track record in stakeholder management and complex roadmap development

Proven experience managing large data platforms is a requirement.

Familiarity working with database technologies (CockroachDB, MySql, Hadoop, Snowflake) is beneficial.

Ability to communicate complex concepts to wide range of audience both in written and verbal form

Proactive, flexible and capable of working independently as well as working in a team

Ability to thrive under ambiguity and uncertainty

Strong examples of collaboration with technology crafts to define and prioritise ideas against customer problems

Technical Background or experience with managing platform products is required

Strong project management skills

B.offered

An opportunity to contribute to a high scale, complex, world renowned product and see the real time impact of your work on millions of travellers worldwide.

Be part of a truly international fast paced environment and performance driven culture.

Various opportunities to grow technically and personally via side projects, hackathons, conferences and your involvement in the community.

Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits

Diverse and creative colleagues from every corner of the world

With over 70 different nationalities within the technology department alone, you will be able to absorb new skills and grow your career in a multicultural environment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows EVERYONE to thrive. Pre-Employment Screening:If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.