Vacancy expired!
- Assist in the support of servers, network devices and mainframes at all facilities for hardware or software errors
- Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment
- Monitor client help desk calls and assist in the resolution of problems; escalate to internal technical groups as necessary
- Test and install communications equipment for internal and external customer use
- Create documentation that will troubleshoot internal networks and systems efficiently
- Provide training for the Operations Representatives on the various networks and systems they support
- Provide enhanced network support for WAN and IP Telephony networks
- Support wide-area MPLS services as well as other communication lines for all customer communication links
- Coordinate and participate in Disaster Recovery exercises
- Assist various team projects to ensure Continual Service Improvements occur within Operations
- Engage with technical teams at our client banks, E-Wallets, and payment networks, to develop technical solution design for integration projects
- Develop run-books for recurring issues, system implementation, shutdown, and recovery
- Support release implementation, infrastructure upgrades, maintenance, and disaster recovery testing
- Support Java, WebSphere, and File Transfer applications
- Bachelor's degree or education/training in an IT related field
- 3+ years of experience with Cisco routers, switches, and Firewalls
- 3+ years of experience with System Center Operations Manager (SCOM 2012/19)
- 3+ years of experience authoring management packs
- 3+ years of experience dashboarding and alerting with SCOM
- 3+ years' experience working with Database, MQ, WebSphere
- 3+ years' experience with Red Hat Linux and AIX Servers in an enterprise environment
- Experience using various versions of Window Servers
- 2+ years of experience using VMware 5.X or 6.X
- 3+ years of experience in developing and support of distributed financial services transaction processing platforms
- Experience analyzing debugging issues as it applies to Cisco switches and routers
- Experience supporting IP Telephony systems
- Strong hands on experience with Java server side technology and J2EE App Server, preferably WebSphere
- Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries
- Datacenter and monitoring experience
- Strong knowledge of relational database Microsoft SQL and DB2
- ID: #43484472
- State: North Carolina Winston-salem 27107 Winston-salem USA
- City: Winston-salem
- Salary: USD TBD TBD
- Job type: Contract
- Showed: 2022-06-22
- Deadline: 2022-08-20
- Category: Et cetera