Technical Writer

Apex Systems
Raleigh / durham / CH, NC
14 Mar 2025

Vacancy expired!

Job#: 1334749

Job Description: Primary Responsibilities:
  • Produce market-quality documentation inclusive of feature guides, release notes, and API docs that can help guide customers in using our products
  • Provide technical feedback on new features and pilot them as the first "customer"
  • Closely partner with engineering teams to understand product roadmaps and new feature developments
  • Work with customers to solicit feedback and incorporate that into relevant documentation
  • Collaborate with the product team to guide and develop the marketing strategy of our platform to best position our products for success
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Degree or certification in English, Technical Writing, Computer Science, or related field or equivalent experience
  • Experience designing and producing content for a technical audience, such as Software Engineers, System Administrators, or IT professionals
  • Relevant technical background in software industry with a preference for healthcare software
Preferred Qualifications:
  • Familiarity with API specifications such as OpenAPI or Swagger
  • Ability to apply a user centered design approach to creating documentation
  • History of understanding customer problems and the ability to connect those needs to existing product features
  • Marketing background
  • Familiarity with PaaS and/or SaaS tools and ability to pilot them as an end user
  • Excellent interpersonal skills and willingness to collaborate with cross functional teams and participate in user interviews
  • Excellent written communication skills and the ability to convey complex subjects in a concise and coherent manner
EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .