Telecom Operator- Full Time

Job Summary

Routes incoming calls to correct location and pages providers as needed

COMPANY DESCRIPTION

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

Essential Functions

Ensure smooth functioning of hospital switchboard communications

Answer and route correctly all incoming and outgoing phone calls

Assist patients, take messages and log calls for physicians, staff and others

Monitor and respond to alarm panels

Respond to codes promptly and appropriately

Contact appropriate personnel in emergency situations

Benefits - Wide range of benefits options!

Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.

HSA

401(K) retirement plan contributions

Generous Paid Time Off

Accident & Critical Illness Insurance

Prescription Assistance with OptumRx

Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.

Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.

Free travel and entertainment discount program to ensure you enjoy your time away from work.Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!Minimum Education

High School Diploma or equivalent requiredJob: Other Organization: Title: Telecom Operator- Full Time Location: NC-Hickory Requisition ID: 7469-9853