Telecom Software Engineer

30 Sep 2024

Vacancy expired!

Job#: 1297322

Job Description: We're looking for a Software Engineer / Telecom Developer whose day to day is as follows:
  • Participate in the design, development and delivery of solutions on IVR solution
  • Develop efficient and high-performance call flows
  • Create unit tests to maximize code coverage and cover end to end business scenarios
  • Support existing architecture and code
  • Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
  • Collaborates within the Agile framework, fosters a team approach to software development and delivery
  • Ensure all code developed follows DevOps practices
  • Responsible for consistent release management and good change management practices.
  • Participate in Agile planning meetings and daily SCRUM meetings to provide software solutions for our platform services for Content Services and CHP Platform services
Must haves:
  • The developer needs to be an experienced IVR developer with AWS Connect experience.
  • The candidate should have experience building contact flows (both call and chat) in AWS Connect.
  • The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
  • The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.
  • Familiarity with and enthusiasm for DevOps, CI/CD, and SRE best practices, as well as iterative Agile-flavored workflows
  • Responsible for consistent release management and good change management practices.
EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

  • ID: #46115072
  • State: North Carolina Moreheadcity 28557 Moreheadcity USA
  • City: Moreheadcity
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-09-30
  • Deadline: 2022-11-27
  • Category: Et cetera