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Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies). Summary:Responsible for the installation, maintenance and repair of a variety of telecommunications systems. Provides in-depth support to the end-user of telecommunications system applications, including design, engineering, test analysis, planning, performance and optimization. Performs complex activities for routine maintenance, on hardware and software switching equipment.Responsibilities: 1. Acts as a liaison with end users and outside vendors during problem resolution, installation, rearrangement, and or removal of equipment. Provides technical and training assistance to users and support staff. Serves as a technical resource. 2. Installs, maintains, and tests telecommunications equipment to ensure quality and high level of customer service. 3. Isolates, troubleshoots and communicates any related voice and data network performance compatibility issues with responsible vendor. 4. Maintains and orders equipment for all related telecommunication project requests and ensures the equipment is accounted for utilization. Develops and documents telecommunication installation specifications. 5. Provides customers with technical support incident resolution related to the voice hardware and software. Other InformationOther information: Education Requirements: • Associate's degree in Telecommunications or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: • No licensure or certification required. Professional Experience Requirements: • If an Associate's degree: Three (3) years of experience in Telecommunications. • If a High School diploma or GED: Seven (7) years of experience in Telecommunications. Knowledge/Skills/and Abilities Requirements: • Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job DetailsLegal Employer: NCHEALTHEntity: Shared ServicesOrganization Unit: IT Network Services Work Type: Full TimeStandard Hours Per Week: 40.00Work Schedule: Day JobLocation of Job: US:NC:RaleighExempt From Overtime: Exempt: NoThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.- ID: #49265399
- State: North Carolina Boone 28607 Boone USA
- City: Boone
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2023-02-17
- Deadline: 2023-04-17
- Category: Et cetera