Workstation support i

workstation support i.

charlotte , north carolina

posted today

job detailssummary

$18.91 - $22.91 per hour

contract

bachelor degree

category computer and mathematical occupations

reference1057792

job detailsjob summary:Description:This is a fully onsite position.Education: 2-year degreeWill this contingent worker be required to lift as part of their duties? If so, how many pounds on average?: 50 lbs.Work hours: M-F 8-5 (may flex depending on need). Will require on call rotation which ends up being about 2 weeks a year. On call will require after hours availability but there is not a high volume of after hours tickets.Overtime? No.Local IT Team: Workstation Support CWProvide technical troubleshooting and issue resolution (primarily end user hardware, software and infrastructure), asset management, and IT customer liaison for the client employees and contractors.Work location will be the Client Plaza in Uptown Charlotte. Required to be onsite each day.Supports project deployment plans associated with application and equipment roll-outs and upgrades. Provides technical knowledge and customer education to ensure efficient development, implementation, and support of systems. Provides feedback to IT project teams in an effort to continuously improve solutions offered to internal end users.If you have had any responsibility for or participation in judicial, administrative, regulatory or other oversight proceedings involving client or any of its affiliates, please identify the agency or department, the dates of your employment, and the nature of your responsibilities, including a list of any proceedings involving client or any of its affiliates.NOTE: Only answer this question if you have worked with the government or other agency involved with client's oversight.location: Charlotte, North Carolinajob type: Contractsalary: $18.91 - 22.91 per hourwork hours: 8am to 4pmeducation: Bachelorsresponsibilities:Responsible for overall internal customer satisfaction, reliable problem resolution, and adherence to service level agreements. In addition to technical skills, building strong relationships with internal customer base, effectively collaborating with peers and other IT groups, and ensuring the safety of self and others will be key success factors.qualifications:

Experience level: Experienced

Education: Bachelors

skills:

Desktop Support

Workstation Support

hardwareEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.