CS Administrative Assistant

The CS Administrative Assistant is a key member of the CS Admin team. He/she must follow a strategic plan, which aims at achieving objectives in terms of delivery lead times, repair quality and performance as well as costs.RESPONSIBILITIESManage files (registration, 360° video, administrative estimates, invoicing, export ). Manage the transmission of quotes (via Client Care).Manage ERP transactions related to maintenance orders (registration, administrative estimates, accepting quotes, invoicing, export /shipping).Process requests formulated by internal contact partners (Client Care, Administrative Coordinator) which modify orders to be edited / transmission of new estimates / invoices.Initiate, finalize and bill work orders in the ERP.Follow up on quotes awaiting acceptance.Inform appropriate party in case of any changes (price or repair deadlines.Prepare invoices and documents related to forwarders / brokers.Establish insurance certificates (replacement value) .Generate extracts of register.Analyze and understand requests from contact partners and address them in a way that fulfills their expectations.Perform various administrative activities, which can include the following elements: customs declarations, forwarders/brokers and their invoices, insurance certificates, extracts of register (if applicable).