Trust Analyst

Section 1: Position SummaryResponsible for supporting the team in providing a high level of service to both internal and external clients while dealing with complicated or escalated issues; provide timely and accurate processing of specified trust operational activities within the department while meeting daily/weekly/monthly SLAs. The role also involves a deep understanding of operational workflows as it relates to the individual role and the organization as a whole.Section 2: Job Functions, Essential Duties and Responsibilities

Timely and accurately process and audit client contributions and distributions including checks, wires, ACHs and returned checks

Handle time sensitive or escalated client requests

Process daily investment files.

Perform reconciliation of daily investment, liquidation, and transfer activity and following up on exceptions in an expedited manner

Use workflow management systems to support transaction processing and referrals from other departments

Follow up on ACH exceptions and returns

Interact with banking partners to initiate transactions and research exceptions

Follow up with clients/partners/vendors regarding transaction exceptions

Prepare state and federal tax payments and reporting as needed

Provide management reporting as required

Participate in audit or quality control activities

Timely and accurately post and process commission fee payments to broker/dealers and fee payments to mutual fund families

Achieve SLA's, and work with other departments to increase interdependency awareness

Visualize the big picture and understand details to achieve a desired outcome

Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.

Assist with other tasks and projects as assigned

Supervision

N/A

Section 3: Experience, Skills, Knowledge Requirements

Associates degree in Accounting, Business Administration, Mathematics, or equivalent financial services work experience

Prior participation in industry specific education or certification courses

Ability to effectively communicate, both in writing and oral, with wide range of outside contacts in a professional manner

Able to prioritize and meet deadlines

Self directed with ability to take initiative

Good interpersonal skills

Work closely with others in a team setting

Strong math skills

Excellent attention to detail and ability to proof

Software Skills: Access, MS Office 2007 (Word, Excel, & Outlook), LexisNexis, Adobe Acrobat

Promote a positive and professional working environment

Strong knowledge of IRA administration and all types of qualified contributions to Traditional and Roth IRA Plans

Understanding of individual and qualified retirement plan distributions and related tax consequences

Knowledge of effective research methods including the Internet, eResource, and other IRA systems.

Strong knowledge of IRS regulations, penalties, withholding, and reporting requirements

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