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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.As a Administrative Assistant, you will provide patient care by being the lifeline between the patient and provider. This position requires great customer service, attention to detail and prioritizing work daily. An Administrative Assistant in this role is familiar with triaging patient calls and addressing the patient's needs. In addition, you will provide the patient with the best possible care in a timely manner.Your primary duties will include:Prioritizing multiple projects.
Managing administrative duties.
Coordinating patient care.
The ideal candidate is someone who:Is detail-oriented and organized.
Thrives in a strong team environment.
Can conduct work with a high level of autonomy.
Demonstrates a strong work ethic.
Has excellent interpersonal and communication skills.
This is an excellent opportunity for someone who is looking to discover what customer service truly means to Cleveland Clinic. This role will interact with many groups including staff physicians, residents, advanced practice nurses, administrators and otherwise. Exposure to this large of a workgroup will aid in determining development opportunities.Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-handResponsibilities:Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.
Administers calendar and schedules management.
Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
Provides coverage of other areas such as front end, point of service and registration.
Provides coordination of management functions and assistance in special projects.
Other duties as assigned.
Education:High school diploma or GED required.
Associate's Degree preferred.
Certifications:None required.
Complexity of Work:Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Work Experience:Five years office experience.
Typing proficiency of 35 wpm with accuracy preferred.
Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).
Experience may be assessed with an on-line Skills Assessment.
Physical Requirements:Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to travel throughout the hospital system
Ability to communicate and exchange accurate information
In some locations, ability to move up to 20 pounds
Personal Protective Equipment:Follows Standard Precautions using personal protective equipment.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Full-time