Bell Attendant

19 Jun 2024

Vacancy expired!

Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.QUALIFICATIONS:High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

Must have a valid driver's license for the applicable state.

Must have an acceptable MVR (Motor Vehicle Driving record)

Minimum of one year driving experience

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful high pressure situations.

Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:Approach all encounters with guests and employees in a friendly service oriented manner.

Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Greet guests in a pleasant manner.

Load and unload luggage carts.

Escort guests to rooms.

Check/store luggage for arrivals and departures with luggage tags.

Deliver messages to meeting rooms.

Deliver flowers and packages to guest rooms.

Complete room changes.

Maintain current listing of local and area attractions special events and activities.

Maintain list of local transportation guides churches sports arenas etc.

Assist housekeeping department with guest requests.

Ensure lobby reader board is correct.

Provide information maps and directions as required.

Open doors.

Answer phones to assist guest service agents.

Conduct house count by computer.

Show guest rooms and suites as needed and emphasize company amenities.

Other duties as required.

Originally built in 1918, the Renaissance Cleveland Hotel is a local landmark. Stylish and sophisticated with architecture that reflects the area’s unique style and rich history, we’re ideally located in Downtown Cleveland near Public Square and connected to Tower City Center the hub of Downtown Cleveland’s nightlife and attractions featuring an array of boutiques, restaurants, and a movie theater. Visitors can catch a Cleveland Cavaliers game at the Q (Quicken Loans Arena) or see the Cleveland Indians at Progressive Field, both are a short walk away. Plus, Jack Cleveland Casino is connected to our Downtown Cleveland hotel via Tower City. Our guests will experience the best of Downtown Cleveland while staying in modern rooms with upscale amenities and elegant decor. Elevated in every way, the Renaissance Cleveland Hotel features vaulted ceilings, high-arched windows, a stunning marble fountain, and a magnificent Grand Ballroom that’s the perfect stage for conventions, corporate meetings, and wedding receptions.As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job ID: 2022-143628 Full-Time/Part-Time: Full-Time Street: 24 Public Square

Full-time
  • ID: #43337736
  • State: Ohio Cleveland 44101 Cleveland USA
  • City: Cleveland
  • Salary: USD TBD TBD
  • Showed: 2022-06-19
  • Deadline: 2022-08-19
  • Category: Et cetera