Client Account Representative

Job DescriptionBlue Print Out is seeking a detail-oriented and driven Client Account Representative to join our team in Cincinnati, OH. In this role, you will act as a primary point of contact for our clients, ensuring their needs are met while maintaining strong and productive relationships. You will play a critical role in representing our company’s commitment to outstanding service and client success.ResponsibilitiesServe as the main liaison between clients and internal departmentsHandle client inquiries and resolve issues in a timely and professional mannerManage and update client accounts and documentationMonitor client satisfaction and identify areas for improvementCoordinate with team members to ensure client expectations are metTrack and report client account performance and feedbackAssist with onboarding new clients and updating account details