Client Services Specialist – BCI/FBI Fingerprinting & Marketing

About Us: We’re a trusted provider of background checks and fingerprinting services, proudly serving our community with professionalism and care. Our team values punctuality, collaboration, and a friendly attitude and we’re looking for someone who enjoys helping others, thrives in a team setting, and brings positive energy to every interaction.

Job Summary: As a full-time Customer Service Representative, you’ll be the welcoming face of our office assisting clients with BCI and FBI background checks, fingerprinting services, and general inquiries. You’ll also support marketing efforts and collaborate with staff to ensure smooth daily operations.

Key Responsibilities:

Greet clients warmly and guide them through the fingerprinting and background check process.

Perform BCI and FBI fingerprinting accurately and professionally.

Assist with marketing tasks, including social media, outreach, and promotional efforts.

Coordinate with team members to maintain a smooth workflow and excellent service.

Keep the workspace clean and organized, ensuring a professional environment.

Represent our brand with pride, courtesy, and reliability.

Requirements:

Prior customer service experience preferred.

Must be dependable, punctual, and have a pleasant demeanor.

Comfortable working with technology and handling sensitive information.

Able to stand for extended periods and manage a steady flow of clients.

Must work well with others and communicate clearly.

Applicants will be required to complete a background check.

Schedule & Pay:

Full-time position.

$16.99 per hour.

Weekday shifts with occasional weekend availability.

Why You’ll Love Working Here:

Supportive team environment with meaningful work.

Opportunities to grow in customer service and marketing.

A workplace that values kindness, professionalism, and teamwork.

Interested? Please reply to this ad and send your resume or CV. We’ll review your application and get back to you promptly.