Clinical Operations Analyst II - East Region

As a current caregiver at Cleveland Clinic, you have gained access to the endless professional, educational, community-based and personal development opportunities offered here at one of the top ranked healthcare organizations in the world. Now that you have the experience to advance the internal Professional Ladder, we invite you to explore other departments and positions where your skills can best serve patients, their families, fellow team members and our numerous domestic/international facilities. Continue building your career and finding your place within our close family of caregivers.As Clinical Operations Analyst II, you will provide onsite training and direct support to caregivers in the proper and optimal use of clinical information systems. Under the supervision of the designated Manager and Administrative leadership, your efforts will help caregivers better understand necessary systems, such as the Electronic Medical Record (EMR). While in this position, you will also have opportunities to explore professional development and career advancement within Cleveland Clinic.A caregiver in this position works days from 7:30AM - 5:00PM.A caregiver who excels in this role will:

Maintain thorough understanding of site-specific physician adoption plan.

Review progress toward goals and objectives detailed in the plan.

Coordinate and provide caregiver training and support using classroom, computer-based and one-on-one training.

Maintain education materials and monitor caregiver training and proficiency requirements,

Coordinate and provide new physician on-boarding in collaboration with Office of Physician Staff Affairs and physician remote access connection to the EMR when required.

Promote maximum utilization of EMR within the physician group and serve as a primary contact for caregiver EMR related issues.

Provide ongoing techniques to better incorporate and utilize the EMR.

Identify opportunities for improvement and work with the administrative team, project teams, and ITD/CSO to design and implement improvements, clinical systems and workflows.

Minimum qualifications for the ideal future caregiver include:

Clinical background and knowledge of patient care and clinical practice, including experience with clinical information systems

Associate's degree in related field

Valid State driver's license (VDL) with a good driving record

Four years of applicable clinical experience

Preferred qualifications for the ideal future caregiver include:

Current licensure as Registered Nurse (RN), Licensed Practical Nurse (LPN), Medical Assistant (MA) or similar clinical knowledge

Bachelor's Degree in related field

Strong clinical background and knowledge of patient care setting and clinical practice

Extensive Epic experience, including support, documentation, go-lives and upgrades

Experience creating and running reports using Tableau, Excel, SQL

Experience in troubleshooting, education and training of clinical applications

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/Physical Requirements:

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to communicate and exchange accurate information

In some locations, ability to move up to 25 pounds.

Ability to travel throughout the hospital system

Pay RangeMinimum hourly: $30.41Maximum hourly: $46.38The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities