Description We are offering an exciting opportunity for a Collections Specialist located in Columbus, Ohio. This role is centered around the management of customer credit accounts, with responsibilities including the processing of customer credit applications, maintaining customer credit records, and resolving customer credit inquiries. This position offers a short-term contract employment opportunity.Responsibilities: Efficiently process customer credit applications, ensuring accuracy and attention to detail. Maintain up-to-date customer credit records, updating information as necessary. Handle customer inquiries related to credit, providing clear and concise responses. Monitor customer credit accounts, identifying any irregularities or issues. Take appropriate action to collect delinquent payments, adhering to company policies and procedures. Utilize accounting software systems to manage and organize data. Implement collection processes to ensure efficiency and effectiveness. Provide outstanding customer service, addressing customer concerns and issues promptly. Utilize Microsoft Excel to track, analyze, and report on credit data. Assist with billing functions as needed, ensuring accuracy and timeliness. Requirements Proficiency in Accounting Software Systems Familiarity with Accurint Experience with Great Plains (GPAC) Proficient in Microsoft Excel Understanding of Billing Functions Knowledge of Collection Processes Experience as a Collector Knowledge of Credit systems Excellent Customer Service skills Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
Full-time