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As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.Our people-first culture underpins everything that we do. Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.The Programs & Governance Leader will report to the Head of Controls for Chase Auto and is responsible for running targeted projects for strategic improvements in the control management organization, and supporting the ongoing maturity of existing governance programs. The ideal candidate will possess a working knowledge of operational risk management practices, be self-motivated and self-directed, and thrive in a high-visibility work environment.Job Responsibilities include and may not be limited to:
Manage a team of 2-3 members
Represent the Head of Controls for Chase Auto when necessary and interface with various business executives and Control Program stakeholders within and outside of CCB to help drive the Control agenda.
Coordinate the Chase Auto Control Committee and serve as the committee secretary - gaining exposure to Chase Auto leadership team, coordinating the agenda and producing the material each month.
Manage the Chase Auto's Material Risk Inventory - working with business leadership on updates, represent Auto in working groups, partnering with Finance on risk valuations.
Supervise activities and projects associated with the firm's Control and Operational Risk Evaluation (CORE) framework
Supervise our issue management process: issue creation, root cause analysis, and action plan validation activities with a bias toward data-driven control evaluation
Reporting for various purposes - run our weekly executive update, monthly updates for business reviews and regulators
Oversee the Metrics and KPIs for Chase Auto that are linked with Controls
Champion initiatives that innovate our team's work processes. In the short-term, drive adoption of Microsoft Teams for opportunities to streamline our activities including document collaboration.
Supervise our team's document management and retention
Special projects as needed
Qualifications, Capabilities, and Skills:
Preferred location: Columbus, OH or Plano, TX
10+ years of relevant experience in operational risk management; financial services industry or background in Process Improvement or Risk Management preferred
A strategic thinker with a focus on innovating governance processes; comfortable with ambiguity in order to evaluate and transform activities
Strong risk and control acumen, with attention to detail around documenting attributes of operational risk management
Demonstrated ability to challenge the status quo and proactively network with business and cross functional peers (i.e. Controls, Risk, Compliance Legal, Audit) in order to obtain the best solution quickly
Proven manager who can train and develop employees on risk/control concepts and the application to risk and control evaluation
Continuous learner, holistic thinker, change agent
Strong organization and planning skills
Ability to communicate appropriately and influence across all levels of the organization
Ability to craft and deliver clear and concise updates to senior level stakeholders
Proficient in Microsoft Office Suite (particularly Teams and PowerPoint) and the ability to develop executive presentations
Flexible, adaptable to shifting priorities; able to work in a fast-paced, results-driven environment
Minimal to no travel is required
We Offer:
Competitive pay
An inclusive, collaborative, and supportive environment
Intellectual stimulation and the opportunity to drive business change
Opportunities for internal mobility
Benefits including Healthcare and Insurance plans, Retirement Savings Program, Family Care, Wellness Programs and Employee Programs
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.Equal Opportunity Employer/Disability/Veterans
Full-time