Job Description: The Customer Service Liaison serves as the primary point of contact between our clients and internal teams. You will be responsible for managing client inquiries, resolving issues, and ensuring a seamless and positive experience. This is a crucial role that requires excellent communication skills and a commitment to customer satisfaction.Responsibilities:Respond to client inquiries via phone and email in a timely and professional manner.Document and track all client interactions and resolutions.Collaborate with other departments to address and resolve complex issues.Proactively follow up with clients to ensure their needs have been met.Maintain a deep understanding of our services to provide accurate and helpful information.