Description We are offering a contract for a Customer Service Representative role in the North Dayton area. In this position, you will be a vital part of our team, handling a range of tasks including phone support, data management, and vendor communication.Responsibilities: Deliver exceptional customer service by answering high-volume inbound calls. Handle data entry tasks with precision and efficiency. Regularly liaise with vendors as needed. Supervise the enrollment process, ensuring all details are accurately recorded. Generate reports as required to support business operations. Use Microsoft Excel and Word for various tasks. Manage email correspondence to maintain clear and effective communication. Ensure precise order entry and scheduling of appointments. Supervise mail distribution and scanning/indexing tasks.For immediate consideration, call 937.224.8326.Requirements Demonstrated proficiency in answering inbound calls, ensuring all customer queries are addressed promptly and effectively. Exceptional customer service skills, with a proven track record of enhancing customer satisfaction and loyalty. Strong data entry skills, with an ability to input and manage customer information accurately and efficiently. Excellent email correspondence skills with the ability to respond to customer inquiries in a detail oriented and timely manner. Proficient in using Microsoft Excel for data management and reporting purposes. Skilled in using Microsoft Word for creating and editing customer correspondence and other documents. Experience in order entry, ensuring all customer orders are processed accurately and in a timely manner. Ability to schedule appointments effectively, managing customer interactions in a structured and organized manner.TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time