We are seeking a motivated and professional Customer Service Representative to join our growing team in Cleveland, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This position is ideal for individuals who enjoy helping others, communicating effectively, and working in a fast-paced environment.ResponsibilitiesRespond to customer inquiries in a professional and timely manner.Provide accurate information regarding products, services, and company policies.Resolve customer concerns and identify appropriate solutions.Maintain detailed and accurate customer records.Collaborate with internal teams to ensure customer satisfaction.Process customer requests, updates, and account-related information.Build positive relationships with customers through excellent service.Assist with administrative and customer support tasks as needed.