Vacancy expired!
Position Title: Desktop Support AnalystRequired Skills:3+ years of experience in a Technical Support or Desktop roleIn-person customer technical support background is requiredExperience with PCs running Windows 10Experience troubleshooting Office 365 issuesExperience with Active Directory and new user setupExperience documenting user issues within a ticketing systemMust be able to work very well-independentlyAbility to translate technical information into non-technical speak for non-technical usersExcellent customer service skillsPassion for learning new technologies and inquisitive natureDesired Skills: Degree and/or IT certifications are a plusMust have experience with basic Mac troubleshooting (MacBook Pro & Mac Pro Tower preferred)Basic Jamf experienceAdobe and Cisco experienceExperience with deploymentsExperience working in the retail industryDescription of Role/Responsibilities:We are looking for an IT Desktop Support Professional to join a well-known, national organization. Ideal candidates will have an extensive background in customer service and be able to stay calm when dealing with upset, high-maintenance users. This person will be supporting approximately 100 end users and taking between 15-20 tickets per day. This is a chance to join a growing company and add several bullet points to your resume! You will be the go-to person and have the ability to work independently on a wide-range of technical issues Monday-Friday! The possibilities are endless with this position and company. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you.Beacon Hill. Employing the Future
- ID: #49819245
-
State: Ohio
Columbus
43215
Columbus
USA
- City: Columbus
- Salary:
USD
TBD
TBD
- Job type: Contract
- Showed: 2023-04-28
- Deadline: 2023-06-26
- Category: Et cetera