Desktop Support-Imprivata

24 Jun 2024

Vacancy expired!

Role: Systems Analyst-/badge out

Duration: 6 Months Contract

Location: Open to remote, but candidate must live in Cleveland

Detailed Job Description:Troubleshoot/resolve issues, assist with software go-lives at our various hospitals, and perform daily cleanup tasks on the back-end system.Works closely with the project manager and engineering team to ensure all user issues are resolved. Report and inventory sheet creation and submissions. Strategize and implementation of solutions to distinct workflows (installing and troubleshooting user rf devices throughout the enterprise,End user education of rf devices, badges and implementation, adding and manipulating users, badges, from active directory, site assessments for continuing go lives, detailed computer inventory and usage, meeting with staff heads to discuss implementations and workflows, product testing to promote further adoption, ease of use, and break/ fix scenarios.

Minimum At least one-year experience in a technical training role. Knowledge and experience using Microsoft Office. Outstanding communication skills and comfortable speaking to crowds, particularly physicians, nursing and administrators. Imprivata Onesign experience preferred.

Restarting the Badge In/Badge Out DeploymentBadge In Badge Out - RolloutBadge In - Badge Out - Imprivata Tap-N-Go - Familiar to Imprivata One Sign
  • Customer Service Experience
  • Active Directory Knowledge
  • Desktop Operating and Troubleshooting
  • Hardware Installation
  • Hardware Troubleshooting
    • ID: #43593960
    • State: Ohio Cleveland 44101 Cleveland USA
    • City: Cleveland
    • Salary: Depends on Experience
    • Job type: Contract
    • Showed: 2022-06-24
    • Deadline: 2022-08-16
    • Category: Et cetera