Dhs/aps - Advocate 2 (aps Investigator) - 00023386

03 Jun 2024

Vacancy expired!

Pay Grade: HUnder general supervision, provides personal support

services and crisis intervention to clients. May serve as case managers

and evaluate, investigate and resolve complaints. Acts as a liaison

between client and service providers.Roles and Responsibilities:Performs

initial investigations of protective service reports for cases meeting

Adult Protective Services (APS) criteria and determines appropriateness

of intervention within a standard of promptness.Evaluates the level of

risk to clients and takes appropriate action to ensure safety.Provides

follow-up, consultations and other applicable resources to stabilize

situation to prevent further recurrence of

Abuse/Neglect/Exploitation.Initiates the legal process for guardianship

as a last resort for the protection of incapacitated adults.Maintains

required documentation and completes reports within standards of

promptness.Maintains knowledge of current policies, laws, trends and

developments in the field by attending training sessions and

meetings.Performs other professional responsibilities as assigned.Core

Competencies:Provides information to and honors all of the State's

commitments to internal and external customers by providing helpful,

courteous, accessible, responsive, and knowledgeable service. Cooperates

with others to accomplish common goals and works as a team player to

achieve shared goals. Treats others with dignity and respect, maintains

a friendly demeanor and values the contributions of others. Delivers

consistently required business results and meets achievable yet

aggressive goals. Complies with quality standards and meets deadlines.

Maintains focus on agency and State goals. Displays honesty,

accountability, and a strong commitment to his or her public duty and

presents oneself as a credible representative of the agency and State to

maintain the public trust. Demonstrates ability to make sound judgments

and develops effective, viable solutions to drive the effectiveness of

the Department and State. Has excellent oral, written, presentation, and

interpersonal communication skills.

Full-time
  • ID: #50041734
  • State: Ohio Columbus 43085 Columbus USA
  • City: Columbus
  • Salary: USD TBD TBD
  • Showed: 2023-06-03
  • Deadline: 2023-08-03
  • Category: Et cetera